Meeting the needs of our community by providing a variety of services to offer stability to our neighbors.
*Note about COVID-19 protocols: We are constantly adapting our services to adhere to CDC guidelines in order to ensure the health and safety of our clients and staff.
Emergency Food Services
Enjoy a Meal from our Community Kitchen Six Days a Week
- 12:30PM-3:00PM – Monday-Saturday
Join us six days a week for a healthy lunch. Guests may choose to dine-in or take a meal to-go.
Groceries from our Food Pantry
- 8:30AM-11:00AM – Monday-Saturday
POTS pantry services will provide you with healthy groceries to help ensure you have enough food for your household. Each household may obtain groceries from the pantry once a month. To register, please call 718-220-4892 x101 and leave a voicemail message with your name and phone number.
Next Step Services
Get Assistance accessing Food Stamps/SNAP, Unemployment Insurance, Public Assistance and other benefits
Help with Eviction Prevention and Other Issues at POTS Legal Clinic
Speak with an attorney or legal advocate if you are behind on your rent or otherwise in danger of eviction, or for help accessing public benefits. POTS can also offer brief advice and referrals on other legal issues. Call 718-220-4892, ext. 101 and leave a message or send an email to legalclinic@potsbronx.org.
ERAP is currently closed for most tenants in NYC, but any tenant who has a pending ERAP application should be notified by OTDA when the application is decided. Any tenant who is denied for assistance or not approved for the full amount requested may seek an appeal within 30 days of the decision by OTDA. Need more information? Call OTDA Mon – Sat. 8 AM – 7 PM at 844-NY1-RENT (844-691-7368)
Housing court is currently open but is limiting “in person” operations to those cases in which someone is not able to access the court through phone or video connections. All tenants may seek a free lawyer by calling 718-557-1379 or by visiting www.nycourts.gov/evictions/nyc/.
The NYS Emergency Rental Assistance Program (ERAP) has reopened to eligible tenants. Tenants may apply at https://otda.ny.gov/programs/emergency-rental-assistance/#apply. While there is no guarantee that a grant will be provided, applying for ERAP provides eviction protection to tenants while an application is pending. Any tenant who is denied for assistance or not approved for the full amount requested may seek an appeal within 30 days of the decision by OTDA. Need more information? Call OTDA Mon – Sat. 8 AM – 7 PM at 844-NY1-RENT (844-691-7368)
Housing court is currently open but is limiting “in-person” operations to those cases in which someone is not able to access the court through phone or video connections. All tenants may seek a free lawyer by calling 718-557-1379 or by visiting www.nycourts.gov/evictions/nyc.
Tenants who have suffered a financial hardship during the pandemic may be protected from eviction for any rent arrears owed from March 7, 2020 through January 15, 2022. All tenants in this position should seek a free lawyer so that they can assert this important defense and obtain this legal protection.
Supportive Housing and Mental Health
POTS provides mental health support and practical life care for currently and formerly homeless individuals diagnosed with mental health or cognitive challenges. These services include placement in supportive housing and stabilizing resources such as general mental health counseling and workshops focused on ensuring safe housing and financial security. Call 718-220-4892 x101 and leave a voicemail message with your name and phone number.
Coaching Assistance to Help You Set and Meet Your Goals
POTS’ Comprehensive Case Management Program helps you access the full array of POTS services as you make plans to reach your own and your family’s long-term goals. Individuals seeking support may contact hesteban@potsbronx.org or 718.220.4892 x115..
Need Help Finding a Job?
Day to Day Services
Showers and Haircuts
Hot showers, complete with fresh towel and toiletries are available Monday-Friday between 8:30-11 a.m. at limited capacity.
Free haircuts are available on Thursdays between 8:30am-3:00pm (limited to 30 clients).
Obtain a Secure Mailing Address
Are you in need of a safe and reliable address to receive your mail? If so, you are welcome to use the POTS Mail Room. Clients may pick up mail or register for this service Monday-Saturday between 12:30pm-3:00pm.
Partner Services
Medical and Dental Clinics
The Medical and Dental Clinic at POTS is operated by Care for the Homeless. For more information, contact 347-269-4706.
More Programs
Narcotics Anonymous
Meetings are suspended until further notice.
Tax preparation
Due to COVID-19 health regulations, Ariva’s free tax services will be limited. Click here to learn more about virtual and drop-off tax preparation.
Meeting the needs of our community by providing a variety of services to offer stability to our clients. As we reopen our expanded facilities, we foresee some changes to our services. Visit this page or our social media for up to date information.
