Meeting the needs of our community by providing a variety of services to offer stability to our neighbors.

Emergency Food Services

Enjoy a Meal from our Community Kitchen Five Days a Week

Join us five days a week for a healthy lunch. Guests may choose to dine-in or take a meal to-go.  Note: During the pandemic, guests waiting to be served are asked to stay 6 feet apart.

Groceries from our Food Pantry

POTS pantry services will provide you with healthy groceries to help ensure you have enough food for your household. Each household may obtain groceries from the pantry once a month. To register, please call 718-220-4892 x101 and leave a voicemail message with your name and phone number.

Next Step Services

Get Assistance accessing Food Stamps/SNAP, Unemployment, Public Assistance and other benefits

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Find out if you qualify and get help to apply or recertify. You can also see if you qualify for any private assistance during this time. Call us at 718-220-4892 x101 and leave a voicemail message with your name and phone number or email us at

Help with Eviction Prevention and Other Issues at POTS Legal Clinic

Speak with an attorney or legal advocate if you are behind on your rent or otherwise in danger of eviction, or for help accessing public benefits. POTS can also offer brief advice and referrals on other legal issues. Call 718-220-4892, ext. 101 and leave a message or send an email to

The ERAP program is open and available to tenants who owe rent arrears during the pandemic.  To apply, go to Need more information? Call OTDA Mon – Sat. 8 AM – 7 PM at 844-NY1-RENT (844-691-7368)

Housing court is currently open but is limiting “in person” operations to those cases in which someone is not able to access the court through phone or video connections.  All tenants may seek a free lawyer by calling 718-557-1379 or by visiting

Supportive Housing and Mental Health

POTS provides mental health support and practical life care for currently and formerly homeless individuals diagnosed with mental health or cognitive challenges. These services include placement in supportive housing and stabilizing resources such as general mental health counseling and workshops focused on ensuring safe housing and financial security. Call 718-220-4892 x101 and leave a voicemail message with your name and phone number.

Coaching Assistance to Help You Set and Meet Your Goals

POTS’ Comprehensive Case Management Program helps you access the full array of POTS services as you make plans to reach your own and your family’s long-term goals. Individuals seeking support may contact or 718.220.4892 x115..

Need Help Finding a Job?

Are you interested in finding a job, learning a new career skill, advancing your education, or getting help meeting your career goals? POTS’ Employment Specialist is here to assist with your job search, build your resume, prepare you for an interview, or connect you to an appropriate training program. E-mail or call 718-220-4892 x125

Day to Day Services

Showers and Haircuts​

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Hot showers, complete with fresh towel and toiletries are available Monday-Friday between 12:30-3pm at limited capacity. 

Haircuts are available on Thursdays between 8:30am-3:00pm (limited to 30 clients). 


Obtain a Secure Mailing Address

Are you in need of a safe and reliable address to receive your mail? If so, you are welcome to use the POTS Mail Room. Clients may pick up mail or register for this service Monday-Saturday between 12:30pm-3:00pm.

Find Clothes in our Clothing Room

Due to the pandemic, this program is temporarily suspended. POTS looks forward to again providing our clients with clothing and interview attire for men, women, and children. Please check back for updates.

Partner Services

Medical and Dental Clinics

The Medical and Dental Clinic at POTS is operated by Care for the Homeless. For more information, contact 347-269-4706.

Help with Immigration Issues

POTS hosts the Immigration Justice Corps (IJC), which provides free assistance and advice with Immigration issues. IJC is unable to accept new clients at this time. Please check back for further updates.

More Programs

Narcotics Anonymous

Meetings are suspended until further notice.

Tax preparation

Due to COVID-19 health regulations, Ariva’s free tax services will be limited. Click here to learn more about virtual and drop off tax preparation.