Community and History

While open to all, the majority of POTS’ clients reside in the Bronx. The Bronx is home to the poorest congressional district in the United States.

People impacted by poverty at greater risk for a host of difficulties such as hunger, malnutrition, homelessness, health problems, and developmental or educational delays. Not surprisingly, the Bronx has the highest percentage of people infected with COVID-19.


In 1982, a group of people started a soup kitchen in the Bronx, where each client is seen as a valued member of a loving community, deserving not only healthy food, but also the support needed to move from crisis to stability, and ultimately to self-sufficiency.


According to POTS’ Theory of Change, individuals will make the greatest and most-sustained progress toward stability and self-sufficiency if they are provided access to the resources, programs, and services needed to make progress in five related stability-creating areas:

Theory of Change

Supporting educational aspirations for clients and their children increases their ability to achieve and maintain stability and self-sufficiency.

Providing access to health care and preventative services stabilizes health concerns and improves clients’ quality of life.

Ensuring uninterrupted access to hygiene, grooming, and communication tools is essential to providing a stable and functioning life for our clients.

Maintaining safe and stable housing provides clients’ ad their families’ safety, peace of mind, and pathways to move forward.

Increasing financial assets including income, public benefits, food, clothing, and other material goods ensures that clients have the resources to support their stability.

POTS measures its own success by how well we help each client reach increased stability in all of these areas. Our Stability Index establishes standards for individual progress in each area. We measure both individual achievement and community achievement in determining how well we’ve done each year in achieving our mission and how we can do even better.

Part of the Solution programs are thoughtfully designed to create enduring stability for all the members of our community. We call it the one-stop shop: We have three programmatic pillars: